Reinstate an Employee's Account

Who has access: System Admins

As an administrator, you can reinstate an employee's account at any time. Follow the steps below to restore a user's account.

Reinstate an Employee Account

1. Click on your profile picture or initials  located in the bottom-left corner of the menu.
2. Select Employees, which takes you to the Employees page.
3. By default, this page displays all Active Employees. Click on the Active Employees filter and select Inactive Employees.
   
   
   
   
4. Locate the inactive employee that you wish to reinstate.
5. Hover your mouse (do not click on the row) over the row and you will see additional controls to the far right.
   
   
   
   
6. Click on Reinstate.
   
7. Review the employee record that you're reinstating.
   
   
8. If the employee has previous Plans assignments that were reassigned while they were being deactivated, the assignments will automatically be reinstated. You can click on Download Details to review the list of Plans assignments.
9. Click Save to initiate the reinstatement.